Custom AI Assistants

Conversational AI

Assistants that know your catalogue, rooms and policies

We build AI assistants embedded in your website, eshop or hotel stack — answering in natural language and guiding customers to purchase or book.

  • Trained on your products, FAQs and brand tone
  • Multilingual chat for Greek & international guests
  • Handoff to human agents with full context
  • Optional 3D / rich product experiences
Custom AI Assistants
The problem

Generic chatbots frustrate customers

Off-the-shelf bots guess answers, miss inventory and cannot book. Guests abandon carts and reception still answers the same questions.

Before

  • Generic FAQ scripts
  • No live stock/booking awareness
  • Poor Greek/English quality
  • No CRM follow-up

With Vionix Labs

  • Business-specific knowledge
  • Live catalogue & booking hooks
  • Natural bilingual dialogue
  • Leads captured in your CRM
How it works

How it works

01

Knowledge setup

We ingest catalogues, policies, menus and past tickets.

02

Design conversations

Flows for sales, support and booking with clear escalation.

03

Embed & improve

Widget goes live; we tune answers from real chats.

What you get

What you get

  • Branded chat assistant for web or app
  • Integrations with eshop, PMS or CRM
  • Analytics on questions and conversion
  • Human takeover tools
  • Content updates as your offer changes
Custom AI Assistants
Use cases

Use cases

Eshops

Guide shoppers, recommend products and reduce support tickets.

Hotels

Concierge answers for amenities, dining and local tips.

Professional services

Qualify inquiries and collect the right details before a call.

FAQ

Custom AI Assistants — FAQ

Yes — we connect to product feeds or APIs for accurate suggestions.

Yes. The assistant is responsive and can be embedded site-wide.

Grounding on your approved content plus regular review of live chats.

Yes. Human takeover is part of the standard setup.

Vionix Labs

Give every visitor a smart assistant

Request a demo with a prototype trained on your public pages.