Vionix Labs designs AI agents for businesses, voice agents, embedded AI solutions and custom eshops & mobile apps with AI chatbots — for Greece and international markets.
We build AI assistants that answer from your real catalogue, stock and policies. Visitors get the right answer at the moment they need it — before they close the tab or pick up the phone.
A visitor reaches the product page with one question: does it fit? when does it arrive? can I return it? If the answer comes by email two hours later, they have already gone.
The assistant does not "know" things in general. It knows what you give it — and it says so when it does not.
Catalogue, stock, price list, shipping and returns policies, FAQs — whatever constitutes your truth.
We define explicitly what it may answer and when it must hand over, so it never promises something untrue.
We read the real conversations over the first weeks and fill the gaps in the content.
One assistant, the same knowledge, across every channel.
Compatibility, availability and delivery questions per SKU, with related-product suggestions.
Availability, amenities and policies in the guest’s language, with direct booking.
An internal assistant that answers questions about company processes and documents.
It answers only from the sources you provide. Where something is not covered it says so and hands over to a person rather than guessing.
A normal chatbot follows button-driven scripts. This understands the question in the customer’s own words and answers from real per-SKU data.
Usually a few weeks, depending on how organised your content and catalogue are. We start with one channel.
Conversations are stored encrypted and handled under GDPR. For sensitive data it can run on-premise with the Edge Agent.
Yes. It detects the visitor’s language and replies in it, with nothing for them to select.
Nothing changes by hand. The assistant reads from the live catalogue, so it follows automatically.
A booking system we designed and maintain: visitors find availability and book on their own — exactly the kind of question the assistant takes over.
Shown anonymously: no logos, names or client details.
See all three projectsIn a free 20-minute call we look at the questions you receive today and which of them could answer themselves.
