Privacy Policy

Last updated: July 7, 2026

1. Introduction

Vionix Labs ("we", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website vionixlabs.com or use our services, in accordance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679).

2. Data Controller

The data controller for your personal data is:

• Company Name: Vionix Labs
• Headquarters: Kalamata, Messinia, Greece
• Email: info@vionixlabs.com
• Phone: +30 210 300 3902

3. What Data We Collect

3.1 Data You Provide Directly

• Contact Information: Full name, email, phone number, and company name when you fill out the contact form or consultation booking form.
• Message Content: The text of your message, the purpose of the appointment, and any other information you choose to share with us.

3.2 Data Collected Automatically

• Technical Data: IP address, browser type, operating system, internet service provider.
• Usage Data: Pages visited, time on site, traffic source (only with your consent via cookies).

4. Purposes and Legal Basis for Processing

Purpose	Legal Basis
Responding to contact requests and inquiries	Legitimate interest (GDPR Article 6(1)(f))
Managing consultation bookings	Legitimate interest and pre-contractual measures (GDPR Article 6(1)(b))
Website operation and security	Legitimate interest (GDPR Article 6(1)(f))
Third-party services (Google Fonts, Google Maps)	Consent (GDPR Article 6(1)(a)) — via the cookie banner

5. Data Retention

• Contact form data: Up to 2 years from last contact.
• Consultation booking data: Up to 2 years from the meeting date.
• Cookie data: According to the periods specified in our Cookie Policy.

6. Data Recipients

Your personal data is not sold or shared with third parties, except:

• Service Providers: We work with trusted providers for hosting, email delivery, and data analysis, who are contractually bound to protect your data.
• Legal Obligations: When required by law, court order, or government authority.

7. Your Rights (GDPR)

• Access: Know what data we process about you and obtain a copy.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion of your data ("right to be forgotten").
• Restriction: Restrict processing under certain conditions.
• Portability: Receive your data in a structured format.
• Objection: Object to processing.
• Withdraw Consent: Withdraw your consent at any time.

To exercise your rights, email us at info@vionixlabs.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

8. Data Security

We take appropriate technical and organizational measures to protect your data, including SSL/TLS encryption for all communications via our website.

9. Cookies

For details about the cookies we use, please see our Cookie Policy.

10. Policy Changes

We may update this policy from time to time. The latest version will always be available on this page.

11. Contact

• Email: info@vionixlabs.com
• Phone: +30 210 300 3902
• Address: Kalamata, Messinia, Greece